How your nonprofit engages with your beneficiaries can determine future financial support! There’s a new rating system by the world’s largest independent charity evaluator and leading donor matchmaker.
Charity Navigator has rolled out Constituent Feedback. This rating signals another concrete reason to engage in Youth Infusion. This is a process embedded in your organization–not merely a program.
Student Voice is not a slogan at Pace Center. Girls at campuses across Florida collaborated with their peers, school staff, juvenile justice and probation officers to identify why many were ending up in detention centers for not showing up in court. This intergenerational effort in Broward County produced numerous solutions that reduced arrests by 27 percent caused by failing to make it to court.
Building Evidence of Social Impact, a report by PACE and MilwayPLUS social impact advisors, examines a dozen nonprofits committed to continual participation of those served and found concrete outcomes from Constituent Feedback:

Why is Listening, Reflecting and Acting on Feedback Mission Critical? provides revealing strategies on the Pace Center’s process of sustained collaboration with marginalized youth to achieve organizational and policy changes.
Additional Resources:
- American Evaluation Association: Youth Expertise in Designing Surveys for Youth
- Charity Navigator: Boosting Your Visibility and Funding
- Feedback Labs: The Core Principles of Constituent Feedback
- Pace Center for Girls and Milway PLUS: Building Equitable Impact of Social Impact
- Stanford Social Innovation Review: How Listening to Constituents Can Lead to Systems Change
- Youth Infusion: Workshops and Consulting include modules on Constituent Feedback
Graphic credit: Charity Navigator