How to Avoid Mistakes with Staff Who Work with Young People

Imagine this scenario: You’re preparing to deliver a presentation to the senior executive team or Board of Directors. You’re likely running through a practice session, making last-minute tweaks to your slides, and bracing for tough questions.

Now, picture a different audience—25 teenagers you are meeting to invite into a policy advocacy campaign. Beyond the logistical headaches, your attention shifts to designing the opening minutes to set everyone at ease and introducing the issue in a captivating way. Then comes the carefully planned yet flexible choreography of interactive activities, culminating in actionable next steps. Ideally, you would  co-facilitate with a young person, dedicating ample preparation time to create a participatory atmosphere with the right balance of content and hands-on action.

Unlike a pitch to your colleagues, where even lukewarm reactions are manageable, presenting to teenagers can feel like performing as a comedian whose jokes fall flat.

As Crystal Oceja with Bridges USA and Stand for Children Tennessee explains:

“The adults approach you with no authoritative energy. They are very open. They are cool. They check in. They don’t force you to do anything.”

Skills Learned + Earned

Most professionals—especially policy experts—rarely interact with young people in their workplace. This disconnect often prevents them from fully appreciating the skills required to engage with youths. This gap in understanding extends to teachers, school counselors, social workers, YA librarians, and others. With over 70 million people under 18 in the U.S., only about 2.5 million individuals hold specialized degrees in youth work from higher education institutions.

The skills needed to work with young people are unique, distinct from those of parents or authority figures. Building trust and rapport at the initial make-or-break stage is crucial. It often requires embracing radical ideas and patiently discussing proposed programs, services, legislation—even those proven ineffective. One invaluable skill among these staff is what I call “a third ear.” This heightened listening skill goes beyond hearing, delving into curiosity and imagination, encouraging even the most timid young people to open up and share. It’s rare for such open dialogue to happen naturally, especially in intergenerational settings. One test is when young people laugh and joke alongside adults decades their senior, erasing hierarchical barriers.

Take Carolyn Cox, who runs  a Medicaid-supported program in Washington that trains and pays young people to become certified peer counselors. One Board member aptly describes her unique talent:

“Carolyn creates this aura because young people know she really lets them be themselves, lets them feel, and lets them speak.”

Working with teenagers—whose primary job is school and who often juggle family responsibilities—requires artful agility. Consider a 16-year-old managing health issues while preparing for an interview with a reporter. The pressure of deadlines and anxiety might make them want to quit. Supporting them through such challenges takes patience, empathy, and flexibility.

How Not to Undermine These Specialists

One of the most challenging aspects of this work is the lack of appreciation and respect from colleagues and/or executives. I recall a senior writer at a major magazine once commenting that I looked like a camp counselor because of my neon orange t-shirt, which featured a design created by a 17-year-old for our nonprofit’s national (victorious) grassroots campaign. This dismissive remark stung, reflecting the pervasive attitude that do not value those who collaborate in the new level of co-piloting with teens. 

Just as professionals must go the extra mile to gain the trust of young people, senior leaders should invest effort in understanding and recognizing the adults who work with them.

Plates are spinning in dozens of directions. For example, multiple campaigns involving hundreds of teens with the Kentucky Student Voice Team, which boasts impressive achievements in data analysis and policy advocacy. It’s co-founder and managing director Rachel Belin emphasizes that their co-designed work is “an art, not a science” and carries a “mental load” magnified by the actual and perceived legal liabilities of working with minors.

To recognize and respect these professionals, organizations can adopt intentional strategies, including

  • Allow flexible schedules to accommodate late afternoon and evening meetings, trainings, one-on-ones as well as weekend activities;
  • Assign a senior level staff person to act as a consistent liaison for those working directly with young people;
  • Seek technical assistance to help HR develop protocols for working with minors;
  • Include these employees who typically are low-level or junior staff in decision-making processes, validating their roles rather than sidelining them;
  • Consult these staff on how, not if, young people can be integrated into more organizational operations;
  • Ensure fair compensation for these youth specialists to reduce turnover and maintain the trust built with the youth cohort;
  • Encourage ongoing professional development through trainings, conferences, and networking opportunities that will help make youth representation the norm in nonprofits and government agencies. 

Share Your Experiences + More Info

Photo Credit:  UP for Learning

Courtroom interGEN Camaraderie

How often does a lawsuit with 16 plaintiffs  between the ages of 5 to 22 get noticed?  News outlets from CNN to the front page of The Washington Post signal the historic nature of a  trial centering on the climate crisis. The ruling prioritizes a child-first orientation and human rights obligation reflecting the Constitution of the State of Montana that “The state and each person shall maintain and improve a clean and healthful environment in Montana for present and future generations”. 

U.S. District Court Judge Kathy Seeley in her 103-page decision found that

“young Montana residents have experienced past and ongoing injuries resulting from the State’s failure to consider [greenhouse gas emissions] and climate change, including injuries to their physical and mental health, homes and property, recreational, spiritual, and aesthetic interests, tribal and cultural traditions, economic security, and happiness.”

If upheld by the Montana Supreme Court, it will reverse a recently passed state law that prohibits state agencies from considering the impact of global warming and pollution during the permit process for fossil fuel projects.

Eva, one of the plaintiffs, says

 “I’m so speechless right now. I’m really just excited and elated and thrilled. I cannot believe the ruling. I’m just so relieved. I feel so grateful to have worked with every single person who has been involved in this. Everybody from Our Children’s Trust is just amazing. They’re all so wonderful. And I have so much love and appreciation for the other youth plaintiffs because they’re just so fantastic and such wonderful people. And we together have done this amazing thing and it’s just so wonderful.”

The camaraderie evident between the attorneys and other young plaintiffs also  is happening now in Hawaii, Utah, Virginia and other states. This rare courtroom collaboration is captured in the superb Youth v. Gov documentary about the pending Federal youth-led lawsuit. Check out of our blog from a year ago that highlights two candid moments in the film which showcase genuine intergenerational interdependence. These clips will make your heart sing!

Learn more: 

Boost Your Org’s Talent Pool

Two film clips will challenge your thinking about the impact of intergenerational teamwork!

Xiuhtezcatl Martinez was in his mid-teens when his speech in Washington, DC to protest construction of the Keystone Pipeline XL captivated my attention. Now age 21, he has built his own leadership pipeline, as youth director of Earth Guardians and acclaimed hip hop artist. It is no surprise this multi-talented activist is one of the youth plaintiffs in a landmark climate lawsuit.

This pending case claims the federal government’s actions “violated the youngest generation’s constitutional rights to life, liberty and property, as well as failed to protect essential public trust resources.”

This is a trailer for Youth v Gov, a documentary on Netflix.

In the new documentary Youth v Gov on Netflix, you will meet 20 other plaintiffs who joined this case back in 2018. Each individual has gained a repertoire of talents, for example, the youngest plaintiff Levi, now 14, appeared on 60 Minutes

Many teens get involved trying ‘to right a wrong’ as very young children. Many start volunteering in their community or do a service-learning project which can lead to what I describe as the pistachio nut habit: once you get a taste for activism, you want to do more.

Idealism and impatience — traits that fade with age — lead young people to test dozens of ways to recruit diverse allies, promote their cause, build coalitions, present effective testimony to elected officials, etc. Real world hands-on learning is remarkable and fast.

Truly a Win-Win

Civic spark plugs like Xiuhtezcatl Martinez (pictured above at the podium outside the US Supreme Court) have mind-boggling skills. But each of the other plaintiffs contribute unique talents that accrue at a phenomenal clip. Each experience, including legal setbacks, fuels new learning and strategic thinking that benefit the cause.

The impact of intergenerational interdependence on older people deserves more attention. Youth v Gov reveals how younger minds oxygenate and augment adult-run organizations. Watch these two short clips from the documentary.  

  • Can you imagine this level of intergenerational camaraderie at a future retreat of your organization? (Cue to 10:30 – 13:26)
  • Can you visualize the senior leadership team being so energized by their collaboration with a solid cadre of young colleagues? (Cue to 1:27:39 – 1:28:18) 

No Attrition or Burnout

One common concern is that it’s not worth collaborating with young people because they will move on within a few months. Often the opposite is true. Genuine respect, authentic collaboration, and new dynamic opportunities increase the odds for long-term commitment.

It’s been seven years since filing Juliana v. United States by Our Children’s Trust. The staying power of these 21 plaintiffs persists. Adversity often strengthens resolve.

Recently the four plaintiffs from Florida initiated a statewide petition for renewable energy that resulted in a proposed regulation that was announced last month at a news conference with two of these activists. Many of these individuals are building their own leadership pipelines that will last a lifetime.

UPDATE West Virginia v. EPA decision:

Our Children’s Trust issued a news release on 6/30/22 that the US Supreme Court’s ruling to limit the Environmental Protection Agency regulatory authority over carbon dioxide pollution does not affect its federal or state youth-led climate lawsuits.

If anything, today’s ruling further demonstrates how important these children’s constitutional climate lawsuits are to address the deadly effects of our government-sanctioned fossil fuel-based energy system.

Photo Credit: Our Children’s Trust

Please share your thoughts and also let us know how your organization is infusing the youngest generations in its work. Call 301-785-1702 or contact us!

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Elsewhere Online

Avoiding Roadblocks with Youth

Teens join an academic research team in creating survey questions that so far have generated over 350,000 responses.

Intergenerational Symbiosis?!?

Check out this innovative organization that succeeds at circumventing roadblocks that stop many nonprofits and agencies from pursuing substantive and sustained collaboration with those under age 18. 

One of those onerous challenges that I personally dealt with in graduate school was to get approval by the Institutional Review Board (IRB) to interview students about their experiences participating and advocating for restorative practices. An effective way to avoid this obstacle is to be explicit that young people are sharing their opinions, perspectives and ideas, not revealing their personal experiences. Because activities are determined to be of minimal risk to minors, no parent/guardian consent is required as in the case of this powerhouse organization.  

Associate Professor Tammy Chang at University of Michigan founded My Voice National Poll of Youth, a text-message platform that surveys youth and communities typically “invisible” to researchers. 

Dr. Chang includes teens on the academic research team to develop questions through an iterative writing and piloting process. “A reason why you have youth is because adults – including me as a physician – might think it is totally normal to ask a question but it could be really disturbing or damaging.” Her team is intentional in its participant pool: “We are not trying to get all student council presidents and valedictorians and that is why we use SMS that’s accessible to all.” 

One of her colleagues, 17-year-old Abby Frank, describes her role. 

I’m involved in the entire data collection process, brainstorming questions, coding responses, discussing outcomes and implications of research with the entire team…They are flexible and always ask what time frame works for my schedule. If I miss a meeting, I let them know in advance and then get caught up on what was discussed. 

In addition to carefully vetted questions that resonate with Gen Z, participants understand the big picture which is why over 350,000 responses have been generated so far.

  • REAL WORLD PURPOSE.  Clear explanation of why: “Our research team uses your responses to inform policymakers and community leaders in real-time about the needs and priorities of youth.”
  • AUTHENTICITY VALUED. “Tell us what you really think!”
  • CLEAR EXPECTATIONS.  Respond via text to 2-5 questions each week for 12 weeks in a row on a given topic
  • CONFIDENTIALITY.  All responses anonymous
  • COMPENSATION.  Gift cards
  • FEEDBACK LOOP.  Share summaries of opinions and interesting findings
  • NEW EXPERIENCES.  Continually offer unique opportunities

We create lots of opportunities. Get as many young people on our team – the answer is always YES! If they can come to one meeting or 100 meetings, every time they engage we are always learning something new. The secret sauce with My Voice is they understand our whole goal to uplift their voices in the spirit of generosity, trust, mutual respect. 

 –  Dr. Tammy Chang

The ongoing interactions and obvious rapport between this visionary leader and her younger colleagues are part of the magic. Dr. Chang makes intergenerational symbiosis look easy and actually, it is. After all, everyone regardless of age brings unique skills that have the potential to be inclusive, intergenerational and impactful as long as all of us are open and willing to figure out how to circumvent the age-based roadblocks.

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We’d love to hear how you are thinking about infusing young people in your organization.