Category: Community-Based Organizations

How to Avoid Mistakes with Staff Who Work with Young People

Imagine this scenario: You’re preparing to deliver a presentation to the senior executive team or Board of Directors. You’re likely running through a practice session, making last-minute tweaks to your slides, and bracing for tough questions.

Now, picture a different audience—25 teenagers you are meeting to invite into a policy advocacy campaign. Beyond the logistical headaches, your attention shifts to designing the opening minutes to set everyone at ease and introducing the issue in a captivating way. Then comes the carefully planned yet flexible choreography of interactive activities, culminating in actionable next steps. Ideally, you would  co-facilitate with a young person, dedicating ample preparation time to create a participatory atmosphere with the right balance of content and hands-on action.

Unlike a pitch to your colleagues, where even lukewarm reactions are manageable, presenting to teenagers can feel like performing as a comedian whose jokes fall flat.

As Crystal Oceja with Bridges USA and Stand for Children Tennessee explains:

“The adults approach you with no authoritative energy. They are very open. They are cool. They check in. They don’t force you to do anything.”

Skills Learned + Earned

Most professionals—especially policy experts—rarely interact with young people in their workplace. This disconnect often prevents them from fully appreciating the skills required to engage with youths. This gap in understanding extends to teachers, school counselors, social workers, YA librarians, and others. With over 70 million people under 18 in the U.S., only about 2.5 million individuals hold specialized degrees in youth work from higher education institutions.

The skills needed to work with young people are unique, distinct from those of parents or authority figures. Building trust and rapport at the initial make-or-break stage is crucial. It often requires embracing radical ideas and patiently discussing proposed programs, services, legislation—even those proven ineffective. One invaluable skill among these staff is what I call “a third ear.” This heightened listening skill goes beyond hearing, delving into curiosity and imagination, encouraging even the most timid young people to open up and share. It’s rare for such open dialogue to happen naturally, especially in intergenerational settings. One test is when young people laugh and joke alongside adults decades their senior, erasing hierarchical barriers.

Take Carolyn Cox, who runs  a Medicaid-supported program in Washington that trains and pays young people to become certified peer counselors. One Board member aptly describes her unique talent:

“Carolyn creates this aura because young people know she really lets them be themselves, lets them feel, and lets them speak.”

Working with teenagers—whose primary job is school and who often juggle family responsibilities—requires artful agility. Consider a 16-year-old managing health issues while preparing for an interview with a reporter. The pressure of deadlines and anxiety might make them want to quit. Supporting them through such challenges takes patience, empathy, and flexibility.

How Not to Undermine These Specialists

One of the most challenging aspects of this work is the lack of appreciation and respect from colleagues and/or executives. I recall a senior writer at a major magazine once commenting that I looked like a camp counselor because of my neon orange t-shirt, which featured a design created by a 17-year-old for our nonprofit’s national (victorious) grassroots campaign. This dismissive remark stung, reflecting the pervasive attitude that do not value those who collaborate in the new level of co-piloting with teens. 

Just as professionals must go the extra mile to gain the trust of young people, senior leaders should invest effort in understanding and recognizing the adults who work with them.

Plates are spinning in dozens of directions. For example, multiple campaigns involving hundreds of teens with the Kentucky Student Voice Team, which boasts impressive achievements in data analysis and policy advocacy. It’s co-founder and managing director Rachel Belin emphasizes that their co-designed work is “an art, not a science” and carries a “mental load” magnified by the actual and perceived legal liabilities of working with minors.

To recognize and respect these professionals, organizations can adopt intentional strategies, including

  • Allow flexible schedules to accommodate late afternoon and evening meetings, trainings, one-on-ones as well as weekend activities;
  • Assign a senior level staff person to act as a consistent liaison for those working directly with young people;
  • Seek technical assistance to help HR develop protocols for working with minors;
  • Include these employees who typically are low-level or junior staff in decision-making processes, validating their roles rather than sidelining them;
  • Consult these staff on how, not if, young people can be integrated into more organizational operations;
  • Ensure fair compensation for these youth specialists to reduce turnover and maintain the trust built with the youth cohort;
  • Encourage ongoing professional development through trainings, conferences, and networking opportunities that will help make youth representation the norm in nonprofits and government agencies. 

At its core, the essence of this work is simple yet profound: genuine R-E-S-P-E-C-T.

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Photo Credit:  UP for Learning

Youths Are Not Adults’ Sidekicks 

Red flags for people of all ages on how to avoid dozens of unconscious as well as intentional behaviors that can sabotage intergenerational collaboration.

By Denise Webb, coauthor of Why Aren’t We Doing This! Collaborating with Minors in Major Ways

When I first became active in my community, I viewed myself as an extension of the adult assigned to me. Everything that I said, did, and acted upon was not my own power or agency, but it was the complete leadership, knowledge, and training that the adult had given to me. As I grew older and joined more school clubs, youth-led organizations, and grassroots efforts, I realized that my knowledge, drive, and my ability to stand up for what I knew was just – was not anchored to an adult.  However, so many other youths do not make this discovery until it is too late and they become the adult perpetuating those societal beliefs of power and superiority over younger people.

This sentiment of youth power being tied to an adult is built into our systems, in our schools, and even in “youth-friendly” orgs.  For over 5 years, I have had my fair share of being bombarded with blaring red flags from adults that I did not notice until it was too late. I created a handout revealing the red, yellow, and green flags that young people should look out for when searching for work, organizations to join, daily interactions, and anything in between.

Being Pursued

My most brain-stained memory of these red flags was unfortunately recent. A “youth-led” organization was created early 2023 to promote youth power across Metro Atlanta. I was told by one of their adult recruiters to apply but ignored the offer because I already had a lot on my plate.   They badgered me with multiple reminders to join. I didn’t realize it at that moment, but they disregarded my schedule and other obligations in my life, suggesting repeatedly that this “youth-led” organization was perfect for me. After I went through the application and interview process, I was accepted. Around this time, I was preparing to study abroad in Costa Rica to learn about environmental sustainability. I let that be known during the interview and was promised my role would be online research. 

Are You Kid-ding Me?

The next red flag I immediately noticed was the one of the adult’s language. This organization decided to meet on Zoom once a month while also doing events in person. Even though the age range was 14-22, we were all called “kids”. When introduced to prominent community members, they would say “These are my kids, just out here trying to show them how to do better for their community, ya know?” This language automatically showed their personal hierarchy which adults and young people stand on. 

Dismay & Pay

After those awkward interactions with them, I set off for Costa Rica. They let me know my pay  and that I would receive it towards the end of each month. All summer long I researched, created flyers, and gave them ideas to enrich the community without seeing any compensation.  I emailed them and received no response. Upon returning  to the U.S. in August, they told me that I was not technically an “employee” because of some missing paperwork. I was confused because they still assigned me work, and approved what I gave to them. I was missing $1,200 of pay. During this time, I realized all of the blaring red flags from before. I had wished that I heeded the warning signs and not given them the benefit of the doubt. I gathered all of the paperwork they had given me, stating my acceptance, and emails of them thanking me for my work as well as documenting zero compensation. When I presented this to all of the adults, they stopped emailing me and decided that it would be best to continue on the phone and not where a paper trail could be found. At the end of this battle, they only paid me $800 but still used my work as a way to show how well they were teaching their “kids.” This organization was one of the many that helped build up the “red flags” that all young people need to look out for. 

Youths vs. Youths

Outside of my own financial and personal struggles with this organization, a bigger one started to form as the months continued. Favoritism. Despite all of the young people starting at the same time and being given the same work, a “tiered” system of youths started to creep out. During our meetings, if you had similar interests to the adults, were more inclined to agree with them, and/or were someone they viewed as valuable, they would often say “Wow you are my favorite you know that?” Yes,  in front of the other youths. This created unhealthy competition and strains within the youth bubble. There was no adult ally in these spaces either. Just adults who were more concerned with pushing the agenda that youths are being “heard” around them. 

Turning Red Flags Green

In our new book, Why Aren’t We Doing This! Collaborating with Minors in Major Ways, Wendy and I caution adults on how to avoid dozens of unconscious as well as intentional behaviors that can sabotage intergenerational teamwork.  One of the many self-aware professionals featured in our book provides this advice. 

“You have to get over your stereotypes. I’m big on language. I think the word “kids” infantilizes, especially when we talk about power. I’ve never liked the word “empower.” Who are we giving power to? Everyone has power. Young people have power. Let’s recognize the power and let’s work together.” 

Robyn Bussey, Just Health Director with Partnership for Southern Equity

Harmful environments like the organization in question, will be one of the very first “youth-led” spaces where young people will be told they have power. However, saying that and contributing to adultism, decoration, tokenism, and favoritism will push hundreds of youthsout of the youth power movement. This may also cause many to question whether or not young people truly have power. 

Achieving respectful and equitable working relationships demand a seismic reorientation.  Regular 1:1s that provide opportunities for level-setting and candid conversations are among the critical strategies we present in our book. Frequent interactions not only increase impact but  I know firsthand, can be full of joy. One green flag for adults to judge genuine intergenerational synergy is if young people feel comfortable laughing and joking with older colleagues.  

Sticking Together

The reason that I have stayed with this organization throughout the hardships is because I am not afraid to push the envelope. Since I am 20 now, I believe that it is time for me to “train” myself  to become an adult ally. By being able to stand up and demand structural and systematic changes to this org will benefit many youths to come despite my current discomforts. By promoting a space where youth voices are truly heard, we will be able to turn even the most blaring red flags into something with an emerald green glint.

Read more . . .

To learn more, download “What Color Are The Flags?

To buy our book, Why Aren’t We Doing This! order here.

Boost Your Org’s Talent Pool

Two film clips will challenge your thinking about the impact of intergenerational teamwork!

Xiuhtezcatl Martinez was in his mid-teens when his speech in Washington, DC to protest construction of the Keystone Pipeline XL captivated my attention. Now age 21, he has built his own leadership pipeline, as youth director of Earth Guardians and acclaimed hip hop artist. It is no surprise this multi-talented activist is one of the youth plaintiffs in a landmark climate lawsuit.

This pending case claims the federal government’s actions “violated the youngest generation’s constitutional rights to life, liberty and property, as well as failed to protect essential public trust resources.”

This is a trailer for Youth v Gov, a documentary on Netflix.

In the new documentary Youth v Gov on Netflix, you will meet 20 other plaintiffs who joined this case back in 2018. Each individual has gained a repertoire of talents, for example, the youngest plaintiff Levi, now 14, appeared on 60 Minutes. 

Many teens get involved trying ‘to right a wrong’ as very young children. Many start volunteering in their community or do a service-learning project which can lead to what I describe as the pistachio nut habit: once you get a taste for activism, you want to do more.

Idealism and impatience — traits that fade with age — lead young people to test dozens of ways to recruit diverse allies, promote their cause, build coalitions, present effective testimony to elected officials, etc. Real world hands-on learning is remarkable and fast.

Truly a Win-Win

Civic spark plugs like Xiuhtezcatl Martinez (pictured above at the podium outside the US Supreme Court) have mind-boggling skills. But each of the other plaintiffs contribute unique talents that accrue at a phenomenal clip. Each experience, including legal setbacks, fuels new learning and strategic thinking that benefit the cause.

The impact of intergenerational interdependence on older people deserves more attention. Youth v Gov reveals how younger minds oxygenate and augment adult-run organizations. Watch these two short clips from the documentary.  

  • Can you imagine this level of intergenerational camaraderie at a future retreat of your organization? (Cue to 10:30 – 13:26)
  • Can you visualize the senior leadership team being so energized by their collaboration with a solid cadre of young colleagues? (Cue to 1:27:39 – 1:28:18) 

No Attrition or Burnout

One common concern is that it’s not worth collaborating with young people because they will move on within a few months. Often the opposite is true. Genuine respect, authentic collaboration, and new dynamic opportunities increase the odds for long-term commitment.

It’s been seven years since filing Juliana v. United States by Our Children’s Trust. The staying power of these 21 plaintiffs persists. Adversity often strengthens resolve.

Recently the four plaintiffs from Florida initiated a statewide petition for renewable energy that resulted in a proposed regulation that was announced last month at a news conference with two of these activists. Many of these individuals are building their own leadership pipelines that will last a lifetime.

UPDATE West Virginia v. EPA decision:

Our Children’s Trust issued a news release on 6/30/22 that the US Supreme Court’s ruling to limit the Environmental Protection Agency regulatory authority over carbon dioxide pollution does not affect its federal or state youth-led climate lawsuits.

If anything, today’s ruling further demonstrates how important these children’s constitutional climate lawsuits are to address the deadly effects of our government-sanctioned fossil fuel-based energy system.

Photo Credit: Our Children’s Trust

Please share your thoughts and also let us know how your organization is infusing the youngest generations in its work. Call 301-785-1702 or contact us!

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Elsewhere Online

Attn Non-Profits: Five Recommendations for Anti-Racist Representation

Significant Youth Infusion is happening at this United Way in Seattle that is advancing beyond ‘youth voice.’

Back in 2002, I collaborated with United Way of America and co-authored Youth as Equal Partners which didn’t get much traction. Two decades later, there’s real reliance on young experts by the United Way of King County in Washington State. 

This prioritization of BIPOC youth can be traced to some tenacious Gen Z leaders who know firsthand that their grassroots organizations cannot compete or survive with the “Non-Profit Industrial Complex.” For over a year, the King County Youth Commission identified how voices of the historically excluded continue to be “devalued, dismissed and disregarded” and demand “a paradigm shift to dismantle this system that is so exploitative.”

We are tired of fighting for representation. It should be a given that the most impacted members of our community be given access to opportunities that are not only compensated but have actual decision-making power. 

Organization Seized the Opportunity to Collaborate with Youth

Typically young change makers guard their autonomy because they are distrustful and impatient with established institutions. In this case, these experienced young advocates are demanding systemic organizational transformation and fortunately, some equally committed staff at United Way share the same vision. An extensive 8-month research project by a team of young experts, who were paid about $25/hour by United Way’s Reconnecting Youth Initiative, generated Youth Tell All: Youth Centered Analysis on Youth Development in King County. 

Urgent, unequivocal, and uncompromising is how I would describe the eloquent young researchers who presented straightforward recommendations based on their in-depth interviews with nearly 40 Black, brown, Indigenous, and queer youth. 

Recommendation 1: Make young people integral to all decision-making, implementation, evaluation, and feedback processes.

Recommendation 2: It is vital to develop healthy and safe, as well as honest and consistent, relationships with young people.

Recommendation 3: Our decision-makers should represent our communities.

Recommendation 4: Build authentic relationships with our communities while centering the experiences of the people most affected.

Recommendation 5: Pay us for the ideas, time, labor, and leadership we contribute to your organization.

At this online presentation, the research team invited the executive director of the Seattle-based organization FEEST that lives by these five recommendations. High school students are involved at “a high level in strategic planning,” compensation is above $15/hour, and cardboard pizza has been replaced with nutritious Indigenous food in school cafeterias along with other significant wins.

Youth Tell All is not another report gathering dusk.  This spring, United Way of King County will begin a youth-led participatory grant process where youth will directly decide $100,000 funding to youth-identified priorities. 

When you work with young people, they provide feedback, and we realize they’re the product of the society we built. They have yet to be jaded and yet to be trained to mask what they’re feeling, so they are brutally honest. And when they’re brutally honest, they can call out where the discrepancies are in our work, so that we can listen to exactly where we need to and must make changes to better support youth.

Ruel Olanday, Jr. with United Way of King County

Influence is Inadequate

Read Youth Tell All  for a deeper understanding on how mainstream institutions, headed mostly by white adults, have the power to intentionally infuse young people into structures with real power to help produce lasting community change that benefits everyone.

“These recommendations mean nothing if they are not acted on. The power of this report is that we did the research for you. From our Methods, all the way to our Glossary, which even includes related readings for you to deepen your understanding, the data is there. We interviewed the youth, we read the countless studies supporting our findings, and the youth led this project from the start to the finish.

The only thing that is left to do:

  • Pay the Youth who make it so your organization can thrive. This means Paying them with more than just experience, opportunities, or minimum wage. 
  • Give them decision-making power, not influence. This means making your decision-making processes so seamless that youth are already included from the start, and not when it’s time to “bring in the youth for feedback.”
  • Ensure that your organization, from staff, to board, represents the communities you serve.  Yes, this means hiring the same youth from your programs into these roles when they are ready! Yes, this means stepping down from a role that would best be served by a BIPOC community member. 
  • Mentor the Youth and develop safe, healthy, and honest relationships with them. This means giving them honest guidance, and not projecting your own trauma, or paternalistic feelings onto them and what you think they should be doing. 
  • Build authentic relationships with the communities you serve. This means all-year-round support, not just when your organization needs to check off a box for a grant deliverable.“

– Devan Rogers, Anti-Racist Community Organizer, and Abolitionist

Tracking Progress

More updates will follow here @ YouthInfusion.org on how United Way of King County is leading the way on authentic intergenerational interdependence to represent all constituencies in a county with over 2.25 million people.

Photo Credit: FEEST: Making Justice Irresistibly Delicious 

Resources

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Avoiding Roadblocks with Youth

Teens join an academic research team in creating survey questions that so far have generated over 350,000 responses.

Intergenerational Symbiosis?!?

Check out this innovative organization that succeeds at circumventing roadblocks that stop many nonprofits and agencies from pursuing substantive and sustained collaboration with those under age 18. 

One of those onerous challenges that I personally dealt with in graduate school was to get approval by the Institutional Review Board (IRB) to interview students about their experiences participating and advocating for restorative practices. An effective way to avoid this obstacle is to be explicit that young people are sharing their opinions, perspectives and ideas, not revealing their personal experiences. Because activities are determined to be of minimal risk to minors, no parent/guardian consent is required as in the case of this powerhouse organization.  

Associate Professor Tammy Chang at University of Michigan founded My Voice National Poll of Youth, a text-message platform that surveys youth and communities typically “invisible” to researchers. 

Dr. Chang includes teens on the academic research team to develop questions through an iterative writing and piloting process. “A reason why you have youth is because adults – including me as a physician – might think it is totally normal to ask a question but it could be really disturbing or damaging.” Her team is intentional in its participant pool: “We are not trying to get all student council presidents and valedictorians and that is why we use SMS that’s accessible to all.” 

One of her colleagues, 17-year-old Abby Frank, describes her role. 

I’m involved in the entire data collection process, brainstorming questions, coding responses, discussing outcomes and implications of research with the entire team…They are flexible and always ask what time frame works for my schedule. If I miss a meeting, I let them know in advance and then get caught up on what was discussed. 

In addition to carefully vetted questions that resonate with Gen Z, participants understand the big picture which is why over 350,000 responses have been generated so far.

  • REAL WORLD PURPOSE.  Clear explanation of why: “Our research team uses your responses to inform policymakers and community leaders in real-time about the needs and priorities of youth.”
  • AUTHENTICITY VALUED. “Tell us what you really think!”
  • CLEAR EXPECTATIONS.  Respond via text to 2-5 questions each week for 12 weeks in a row on a given topic
  • CONFIDENTIALITY.  All responses anonymous
  • COMPENSATION.  Gift cards
  • FEEDBACK LOOP.  Share summaries of opinions and interesting findings
  • NEW EXPERIENCES.  Continually offer unique opportunities

We create lots of opportunities. Get as many young people on our team – the answer is always YES! If they can come to one meeting or 100 meetings, every time they engage we are always learning something new. The secret sauce with My Voice is they understand our whole goal to uplift their voices in the spirit of generosity, trust, mutual respect. 

 –  Dr. Tammy Chang

The ongoing interactions and obvious rapport between this visionary leader and her younger colleagues are part of the magic. Dr. Chang makes intergenerational symbiosis look easy and actually, it is. After all, everyone regardless of age brings unique skills that have the potential to be inclusive, intergenerational and impactful as long as all of us are open and willing to figure out how to circumvent the age-based roadblocks.

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