How to Avoid Mistakes with Staff Who Work with Young People

Imagine this scenario: You’re preparing to deliver a presentation to the senior executive team or Board of Directors. You’re likely running through a practice session, making last-minute tweaks to your slides, and bracing for tough questions.

Now, picture a different audience—25 teenagers you are meeting to invite into a policy advocacy campaign. Beyond the logistical headaches, your attention shifts to designing the opening minutes to set everyone at ease and introducing the issue in a captivating way. Then comes the carefully planned yet flexible choreography of interactive activities, culminating in actionable next steps. Ideally, you would  co-facilitate with a young person, dedicating ample preparation time to create a participatory atmosphere with the right balance of content and hands-on action.

Unlike a pitch to your colleagues, where even lukewarm reactions are manageable, presenting to teenagers can feel like performing as a comedian whose jokes fall flat.

As Crystal Oceja with Bridges USA and Stand for Children Tennessee explains:

“The adults approach you with no authoritative energy. They are very open. They are cool. They check in. They don’t force you to do anything.”

Skills Learned + Earned

Most professionals—especially policy experts—rarely interact with young people in their workplace. This disconnect often prevents them from fully appreciating the skills required to engage with youths. This gap in understanding extends to teachers, school counselors, social workers, YA librarians, and others. With over 70 million people under 18 in the U.S., only about 2.5 million individuals hold specialized degrees in youth work from higher education institutions.

The skills needed to work with young people are unique, distinct from those of parents or authority figures. Building trust and rapport at the initial make-or-break stage is crucial. It often requires embracing radical ideas and patiently discussing proposed programs, services, legislation—even those proven ineffective. One invaluable skill among these staff is what I call “a third ear.” This heightened listening skill goes beyond hearing, delving into curiosity and imagination, encouraging even the most timid young people to open up and share. It’s rare for such open dialogue to happen naturally, especially in intergenerational settings. One test is when young people laugh and joke alongside adults decades their senior, erasing hierarchical barriers.

Take Carolyn Cox, who runs  a Medicaid-supported program in Washington that trains and pays young people to become certified peer counselors. One Board member aptly describes her unique talent:

“Carolyn creates this aura because young people know she really lets them be themselves, lets them feel, and lets them speak.”

Working with teenagers—whose primary job is school and who often juggle family responsibilities—requires artful agility. Consider a 16-year-old managing health issues while preparing for an interview with a reporter. The pressure of deadlines and anxiety might make them want to quit. Supporting them through such challenges takes patience, empathy, and flexibility.

How Not to Undermine These Specialists

One of the most challenging aspects of this work is the lack of appreciation and respect from colleagues and/or executives. I recall a senior writer at a major magazine once commenting that I looked like a camp counselor because of my neon orange t-shirt, which featured a design created by a 17-year-old for our nonprofit’s national (victorious) grassroots campaign. This dismissive remark stung, reflecting the pervasive attitude that do not value those who collaborate in the new level of co-piloting with teens. 

Just as professionals must go the extra mile to gain the trust of young people, senior leaders should invest effort in understanding and recognizing the adults who work with them.

Plates are spinning in dozens of directions. For example, multiple campaigns involving hundreds of teens with the Kentucky Student Voice Team, which boasts impressive achievements in data analysis and policy advocacy. It’s co-founder and managing director Rachel Belin emphasizes that their co-designed work is “an art, not a science” and carries a “mental load” magnified by the actual and perceived legal liabilities of working with minors.

To recognize and respect these professionals, organizations can adopt intentional strategies, including

  • Allow flexible schedules to accommodate late afternoon and evening meetings, trainings, one-on-ones as well as weekend activities;
  • Assign a senior level staff person to act as a consistent liaison for those working directly with young people;
  • Seek technical assistance to help HR develop protocols for working with minors;
  • Include these employees who typically are low-level or junior staff in decision-making processes, validating their roles rather than sidelining them;
  • Consult these staff on how, not if, young people can be integrated into more organizational operations;
  • Ensure fair compensation for these youth specialists to reduce turnover and maintain the trust built with the youth cohort;
  • Encourage ongoing professional development through trainings, conferences, and networking opportunities that will help make youth representation the norm in nonprofits and government agencies. 

Share Your Experiences + More Info

Photo Credit:  UP for Learning

Booster Shot for Health Advocates

By Wendy Schaetzel Lesko

When it comes to the universe of health advocacy organizations, government agencies and private foundations, expertise is off-the-chart. One significant gap however is the first hand experiences and insights of those young people currently using services and equally crucial, those who cannot obtain vital information or access needed health care.  Symbiosis between the professionals and those under age 18 holds the possibility of significant breakthroughs. 

“We don’t want to lose them to CVS!.” 

-Michele Perlman, Assistant Vice President for Education and Training,  Community Health Network

Let’s look at the diabetes epidemic and tooth decay.  Denise Webb, now age 20,   with whom I proudly and joyfully co authored Why Aren’t We Doing This! Collaborating with Minors in Major Ways, are five decades apart and our lives are vastly different. 

Both of us have battled against the predatory marketing practices by the behemoth beverage industry.  While working with the Youth Activism Project, I collaborated with a diverse cadre of teens including one with diabetes. They demonstrated unique influence capturing media attention and had irreplaceable impact with elected officials that resulted in a county ordinance restricting the sale of sugar-sweetened beverages  (SSBs) in vending machines.  

Denise has sharpened her toolkit of skills during the four years she has worked part-time with the Partnership for Southern Equity (PSE). The Oral Health Disparities Project ranks as one of Denise’s most meaningful efforts with this nonprofit that is also the headquarters for Coke Cola. 

Encourage These Experts to Challenge

Thinking back to her  childhood, she reminisce about “ walking to the convenience store for that absolutely favorite 99 cent peach soda.” Collaborating with PSE Just Health Workgroup, the professionals make certain their teen colleagues are not token advisors. The result is genuine intergenerational interdependence.   For example, Denise and other Youth Staff pushed back on the plan by the communications staff to create social media flyers, Instagram live broadcast, etc.  Instead they developed an alternative photovoice strategy in specific neighborhoods which became an effective digital campaign. From fun in-person interviews to heart-breaking community documentaries, the input of the young advocates shaped and propelled the way adults viewed health equity and policies in communities. 

Data collection was another core deliverable of this Oral Health Disparities grant and the Youth Staff were credited with adding another survey question: “Do you live near a convenience store?”  The responses revealed glaring differences between zip codes which informed the Workgroup’s recommendations to address both dental disease and food deserts. Denise emphasizes that this health issue would not be on “Teens’ Top 10 Concerns” but the sincerity and reliance of the professionals were what unleashed her passion to apply their own lived experience and 21st century skills.

Our Youth Staff are not an afterthought, not our guinea pigs or focus group. They are in the work and I’m really excited about that. 

– Robyn Bussey, Just Health Director with Partnership for Southern Equity

Multiple strategies to recruit those most impacted and furthest from power along  with numerous approaches regarding onboarding, one-to-ones, compensation and other essential intergenerational commitments are described in our 160-page book. Also, don’t miss Denise Webb’s five-minute speech  at an international health conference in Catalytic Credibility + Clout of Young Advocates/.

Photo credit: Partnership for Southern Equity

Our Invite to “Collab”!

“Collab” is one of the most popular words  of post-Millennials, according to  the authors of  Generation Z, Explained: The Art of Living in a Digital Age 

While now it’s collab, I have two decades experience with its ancestor, collaborating, and with teens, or minors – those 17 years and 364 days and under. The rich experiences and major triumphs I attribute to these teen partnerships continually fuel my personal growth and commitment for radical youth infusion. When I reflect on these mutual mentoring experiences, I am reminded how much I still have to learn. The uniqueness of each experience, the singular nature of every youth-adult partnership, make for a varied and exciting pathway toward impactful interGEN interdependence.

My latest collaboration started in 2021 as a conversation and grew into a book, the Youth Infusion Hub and a deep collaboration with a remakable teen –  Denise Webb.

She is one of two dozen teens who work in different capacities with adult-run organizations, and my research at the time sought to gain insights about the good, the bad and the ugly. A few emails and Zooms and Denise and I realized that our bigger philosophies met in a shared vision for our future where teens contribute meaningfully to organizations large and small. We had the opportunity to examine and apply the ins and outs of interGEN collaboration ourselves as we documented ways organizations are collaborating with minors in major ways, and how it can be done in any organization. This project that became Why Aren’t We Doing This! Collaborating with Minors in Major Ways showcases Denise’s insights and her remarkable ability to meet deadlines between classes and a long list of other commitments and responsibilities.  

We hope the stories, quotes and strategies we present will spark every group of people to look around and recognize that without youths, something is missing — irreplaceable insights, intelligence, intuition and the ideas of young generations. 

We provide reasons why, techniques how, and commitments to supporting youth infusion. Nineteen year-old Denise invites everyone to consider opening their mind and inviting teens to be key and critical partners:

“Let us build and revise systems that have torn you, me and the people before us down. Join us. Have us on your team.”

Our book is the starting point. To boost momentum, we created a Hub and provide resources for infosharing. Now more than ever, we need you, regardless of age or position.

We invite you to . . .

  • Tell us what topics from our book you want expanded on or suggest new angles of interGEN collab 
  • Submit a guest blog to wendy@youthinfusion.org 
  • Check out our cadre of interGEN collaborators 
  • Sign up for our biweekly updates with tactical tips and that feature the innovations of others
  • Participate in the Youth Infusion Hub to grow and enrich our interGEN knowledgebase and support the community by sharing your lived experiences and expertise.

Together we can work as a team. When we exchange different approaches to youth infusion, individuals and institutions all benefit!

Courtroom interGEN Camaraderie

How often does a lawsuit with 16 plaintiffs  between the ages of 5 to 22 get noticed?  News outlets from CNN to the front page of The Washington Post signal the historic nature of a  trial centering on the climate crisis. The ruling prioritizes a child-first orientation and human rights obligation reflecting the Constitution of the State of Montana that “The state and each person shall maintain and improve a clean and healthful environment in Montana for present and future generations”. 

U.S. District Court Judge Kathy Seeley in her 103-page decision found that

“young Montana residents have experienced past and ongoing injuries resulting from the State’s failure to consider [greenhouse gas emissions] and climate change, including injuries to their physical and mental health, homes and property, recreational, spiritual, and aesthetic interests, tribal and cultural traditions, economic security, and happiness.”

If upheld by the Montana Supreme Court, it will reverse a recently passed state law that prohibits state agencies from considering the impact of global warming and pollution during the permit process for fossil fuel projects.

Eva, one of the plaintiffs, says

 “I’m so speechless right now. I’m really just excited and elated and thrilled. I cannot believe the ruling. I’m just so relieved. I feel so grateful to have worked with every single person who has been involved in this. Everybody from Our Children’s Trust is just amazing. They’re all so wonderful. And I have so much love and appreciation for the other youth plaintiffs because they’re just so fantastic and such wonderful people. And we together have done this amazing thing and it’s just so wonderful.”

The camaraderie evident between the attorneys and other young plaintiffs also  is happening now in Hawaii, Utah, Virginia and other states. This rare courtroom collaboration is captured in the superb Youth v. Gov documentary about the pending Federal youth-led lawsuit. Check out of our blog from a year ago that highlights two candid moments in the film which showcase genuine intergenerational interdependence. These clips will make your heart sing!

Learn more: 

Unlock Knowledge of Those Impacted by the Juvenile Justice System

What happens when authoritative energy is replaced by authentic intergenerational symbiosis.

“The real crime lies in how society views us.” 

This indictment by a young individual cited in a report by the Shelby County Youth Council in Memphis stings because it is true. 

Activists of all ages in Shelby County have no illusions about dislodging deep systemic racism but they demonstrate increasing impatience about how minors are mistreated in the largest county in Tennessee. 

Salina Shamsuddin with the Youth Justice Action Council did not mince words with me when talking about how grownups need to behave.

 It’s oppressive to call us children and kids because it has a negative connotation that is not empowering to us so we’d like to be referred to as youth … Catching them [adults] and standing up for ourselves is one of the biggest things that work and people really understand they cannot treat us like this anymore.  

The Youth Justice Action Council (YJAC) centers its work on those impacted by the juvenile justice system in Memphis. At age 14 Crystal Oceja, whose “brother didn’t get treated with humanity,” helped develop 10 legal demands in its “Break the Chains” written petition and rap version. YJAC used these specific demands in its campaign to defeat the District Attorney and Juvenile Court Judge who tried many Black and Brown youth as adults.   

Following this victory, the Youth Justice Action Council hosted a forum for the newly elected Judge,  DA and law enforcement.  In small groups, two YJAC members shared their firsthand stories about the juvenile justice system and one of the other Council members facilitated. Adults were told not to interrupt or interrogate.  Another one of the facilitators, Milana Kuma emphasized

… the need to center on the experiences of systems impacted youth as opposed to just recommendations. It’s harder to invalidate when they [DA and others] are faced with the trauma they have caused and cannot distance themselves.

Marshawn Jenison, 16, summed up: “I feel good about actually being heard. Nothing negative back. They are trying to understand how we really feel and what is really going on.” 

One Youth Justice Action Council representative serves on the five-member Shelby  Countywide Juvenile Justice Consortium, all appointed by the Mayor. This is not a token position. In fact, this rep and the YJAC have credibility and clout plus strong rapport with the adult members.

I don’t think we’ve ever made a decision that has not had a youth voice…They are our checks and balances. We are really led by them.

Rebecca Davis, Chair of Countywide Juvenile Justice Consortium

The Youth Justice Action Council is sponsored by Stand for Children Tennessee, which advocates for racial justice and improving public education. A 100-year-old organization in Memphis, appropriately named Bridges USA, lives and breathes by its deep commitment to youth-adult equity. Crystal, now 16, captures this rare intergenerational symbiosis. 

The adults approach you with no authoritative energy. They are very open. They are cool. They check in. They don’t force you to do anything.

There’s a bit of disbelief that systemic change can actually happen. Even with the horrific murder by police of Tyre Nichols, the recent election fuels the determination of these young advocates erase the superpredator view that Mike Males debunks in The Terrifying Plunge of Youth Crime published at YouthFacts.org.

Recap:

Bridges USA

Countywide Juvenile Justice Commission

Shelby County Youth Council Youth Voice Report

Stand for Children Tennessee 

YouthFacts.org

Youth Justice Action Council

Photo Credit: ABC24